Tips for Talking to the Insurance Companies After a Crash

Confused woman with cellphone sitting on couch

Unpleasant as it may be, you have an obligation to contact your insurance company after a car crash What you might not know, however, is that you only have to inform them there’s been a crash. To help you avoid these common traps, we’ve put together these tips for talking to insurance companies after a crash.

Do Not Talk to the Other Driver’s Insurance Company.

No matter how friendly they seem or how sympathetic they sound, you should never discuss your accident case with the other driver’s insurance company. Nothing you say to them will help your case. In fact, they might use a line of questioning meant to elicit answers that will effectively shift the fault away from their customer and on to you.

If the other driver’s insurance company ever contacts you, do not provide any information. Politely hang up and contact your attorney ASAP.

Don’t Agree to a Recorded Statement

Your insurance company’s goal is to save as much money as possible. To that end, they might request a recorded statement. Sometimes, they’ll even say that you are required to provide one or that they can’t authorize a rental car until you agree. The truth is that you have no obligation to provide a recorded statement until you’ve consulted with your attorney.

A recorded statement will only hurt your case. The questions are typically worded in such a way to make you seem more responsible for a crash. Even a seemingly simple line of questioning can be turned against you to justify a smaller insurance payout.

Let Our Professionals Negotiate for You

Insurance adjusters deal with these types of cases every day. They’re experts at what they do and will convince you to accept a lower settlement before you even realize what’s going on. For that reason, it’s critical you let a seasoned attorney negotiate for you. More often than not, hiring an attorney will help you recover a significantly larger settlement.

The experienced personal injury attorneys at Mayerson Injury Law can help you make a claim against the at-fault driver’s insurance company. While the insurance company will be looking out for its own best interest, we will be looking out for yours.

Contact our firm at (610) 492-7155 for a no-fee consultation to discuss your case.

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